In our Windy City, there are many relocation companies to choose from. But how do you know if you’ve made the right choice? Relocating and living in Chicago suburbs, as well as in the downtown area, can be quite a challenge. Real life can be scarier than horror stories, and hiring moving scammers is one of them. Who is scared of ghosts when there are people who can leave without a trace with all your belongings ready for relocation? Here are some pointers on how to recognize scammers and how to choose a legitimate moving company like STI Moving either you are moving locally within Chicago or across the country. Relocating doesn’t have to be a pain in the neck!
Do Your Research About Chicago Movers
If you come across relocation companies that offer an address on their webpage, contact via email and a phone number, this most likely may be a certified company. Most so-called movers don’t offer an address on their webpage, and the details about the company are quite vague.
Conducting thorough research on moving companies is essential for your peace of mind. Look for companies that are registered with the Federal Motor Carrier Safety Administration (FMCSA), which regulates interstate movers. You can verify a moving company’s registration and credentials by checking its USDOT number. A professional company will also have a clear online presence, including reviews, contact details, and a track record of successful moves. Confirming these details minimizes the risk of choosing a rogue company.
Moving Scam Websites
One of the websites to check for scamming companies is www.movingscam.com, which is dedicated to revealing rogue movers. It can be quite helpful in your searching process. Many people also post comments and feedback from their own bad experiences on that platform, so use the free warnings to your advantage.
Additionally, websites like the Better Business Bureau (BBB) and Yelp can provide insights through verified reviews and ratings. Customer reviews often highlight potential red flags, such as sudden cancellations, hidden fees, or unprofessional behavior. Another useful site is the FMCSA’s own database, which provides information about registered movers, including any history of complaints. By cross-referencing these sources, you can feel more secure about the reputation of your chosen moving company.
Recommendations From Family & Friends
There must be someone in your circle of family and friends who might have had experience with relocating. That’s why, aside from online research, it’s useful to inquire about some moving companies with your closest family and friends who have relocated around the Chicago area. Any feedback is precious – even if they say who not to choose.
Personal recommendations are invaluable when selecting a mover, as they come from trusted sources who have firsthand experience. Friends, family, and coworkers can share insights about reliability, customer service, and pricing. Recommendations can also lead you to smaller, locally-owned moving companies with excellent reputations but fewer online reviews. Word of mouth helps you discover options you might not find through internet searches alone, giving you more choices for a reliable moving experience.
No On-Site Estimates
If a relocation company offers an online estimate, you know something is wrong with them. To estimate the cost properly, the relocation team has to schedule an on-site estimate. When the company doesn’t promise that, they are most likely trying to trick you.
A legitimate moving company will provide an in-person estimate to assess the items being moved and any challenges like stairs, narrow hallways, or heavy furniture. Online or over-the-phone estimates without a physical inspection are often used by scammers who add hidden fees later on. Insist on an in-home or virtual tour estimate, as this provides you with a more accurate quote and allows you to ask specific questions about costs and services.
Verify Moving Insurance and Liability Options
One important consideration when choosing a moving company is understanding its insurance coverage and liability policies. Reputable companies offer different levels of coverage, from basic liability to full-value protection, ensuring compensation if your belongings are damaged. Confirm the specifics of the moving company’s insurance policy, as well as the coverage that applies to your move. Reviewing these options with the company helps you understand your level of protection and avoid unexpected costs if something goes wrong.
Watch Out for Unusually Low Quotes
Moving can be costly, so it may be tempting to go with the lowest quote. However, if a quote seems significantly lower than others, it might be a red flag. Scammers often use low quotes to attract customers, only to raise the price once belongings are loaded onto the truck. To avoid this, compare estimates from several companies and be wary of any deal that seems too good to be true. A professional company will provide a detailed breakdown of costs, so ask for clarity if any aspect of the quote is unclear.
Ask for a Clear, Written Contract
A reliable moving company should provide a detailed contract outlining the terms and conditions of the move. This includes costs, estimated delivery times, and any additional services. Read the contract carefully and ensure you understand each part. A clear, written contract protects you from unexpected fees and gives you leverage if any issues arise. Avoid companies that hesitate to provide a written contract, as this can be a sign of unprofessional behavior.
Conclusion
The relocation process can be tiring and stressful. How can you be sure you’ve found the right movers? Can you afford their services? There are many things to take into account, but once you find the right relocation company, it will all be worth it.
By taking the time to research thoroughly, check for reputable sources, and insist on in-person estimates and clear contracts, you can avoid moving scams and find a trusted moving company in Chicago. Prioritizing recommendations from friends, researching insurance options, and staying vigilant about low quotes will protect you from potential fraud. With a dependable moving company, you can focus on the excitement of your move rather than the stress, making your transition to a new home smooth and worry-free.
